THE HAMMER

App support

For help with The Hammer app, your membership, sign-in or InBody results, email [email protected] or speak to Hammer reception in Malé, Maldives.

Sign-in help

Use your registered mobile number for an SMS code, or your existing Hammer username and password. An active membership is required for member sign-in. Reception can help if your registered number or membership status needs updating.

Missing InBody results

Results appear after a scan has been received and linked to your member profile. Tell reception the date of your scan if a result is missing. The app displays the recorded results; it does not take a measurement itself.

Report an app problem

Include your device model, iOS version, app version and a brief description of what happened. If you attach a screenshot, hide other people’s information. Never send your password, SMS code or bank credentials.

Your information

For access, corrections, account closure or deletion requests, email the same address. We will verify your identity first. See the privacy notice for how information is handled.